Hotel la Amistad Rules and Regulations

Please read this important message regarding Information, Rules and Regulations at Hotel La Amistad!

Please always include your reservation dates at the top of each new message you might send us. We file after reservation dates! Our Phone and Fax Number is (506) 258-0021 (Automated Central), and our additional Fax is (506) 258-4900
Please always try "Central Number" 258-0021 first!!Always include your Fax Number, so that we can reach you in case, that your E-Mail "Server" is down or has a problem!


About Reservations

To make your reservations "firm", ( Rooms and Tours or Car Rentals), we need your credit card number, validation date and full name. This credit card information can be e mailed to us using our secure server reservation form, or send this information by fax to (506) 258-4900!!!

We do not charge your credit card in advance, your card information only goes on file as a reservation guarantee. You decide after your arrival, if you want to pay Cash or with Traveller Cheques or use your Credit Card!

Please check out our Homepage on the INTERNET http://www.hotelamistad.com , each Page provides an easy to fill out form, to do your Secure Reservations Online.Please use our On line Secure Reservation Form on our Home Page by clicking the RESERVATION BUTTON !!For exact location of our Hotel, see map on hotelamistad.com


About storage

We offer metal locker storage facilities to our guest. We can not assume any responsibilities for damages or lost items!
You can store your Flight Tickets, Traveller Cheques etc. in our Hotel Safe, while you travel the country, this service is free of charge too, but we will not assume any responsibilities for losses!During your stay, please use our digital room safes, to store all your valuables, we do not charge anything for the use of the room safe and do not assume any responsibilities for losses of any kind at the Hotel Facilities!Guest Policy!


Guest Policy!

All adult guests have to be registered at the reception desk with either Passport or ID before entering a room, the charge is $ 13.- plus Tax(16%) for any extra Person in room.


Cancellation Policy

To make sure, that nothing gets lost and to prevent misunderstandings, we must insist, that all cancellations have to be made in writing, by email or Fax and will be answered by us the same way. We do not accept cancellations by phone!You can cancel your room reservations without any cancellation fee up to 24 hours prior to your reservation date. If you cancel less than 24 hours prior to your reservation date, or don`t show up, you will be charged one night only as "NO SHOW". All tours and rent a car reservations have to be cancelled 72 hours prior to the reservation date. Cancellations less than 72 hours, will be charged the amount of the tour value or if regarding a rent a car, the value of one day rent only! All Tours reserved through us, have to be paid in Cash or Traveller Cheques not by Credit Card!, since we are only "Agents" for the Tour Operator, otherwise we have to charge a 6% surcharge on all Tours, if you want to pay them with your Credit Card, or if we have to charge you a "NO SHOW"! All reservations for rooms can be paid with Credit Card ! Except special reduced rates like monthly rate, which always will be payable Cash only or by Traveller Cheques!We strongly advice you to bring only US$ Cash or Traveller Cheques. Any other currency will be very difficult to be exchanged to Colones and if, only with a very high loss for you!The Hotel is 24 Hours open and "late check in" is no problem.


Our Taxi address in Spanish: "100 metros al oeste del Hospital Calderon Guardia, Entrada de Emergencia". The Rate is $ 12.- from the Airport! Further information regarding our Rates and Services,

Please Check out our Special DISCOUNTED Tour Offers by visiting our New Internet Portal hotelamistad.com and click on the button "Tours" or "Rent a Car" for further information . A 4X4 Rent a Car Type: Daihatsu Terios, 4 doors, costs about $ 450.- per week during high Season (December to March), Taxes and Insurance included. During "Green Season" the Rate is approximately $ 350.- per week. The Deductible varies from $ 800.- to $ 1.000.-. The car will be delivered to the Hotel at the requested date and time! If we do these arrangements for you, you have to authorize, that we pass on your credit card information to the Car Rental Company or Tour Operater, to get you a firm reservation. For further information see our Portal hotelamistad.com

These quoted Rates are only estimates to give you a rough idea, we always get your best daily quote after knowing your exact dates!On most Tours, we can offer you a 10% Discount , check actual discounted rates on our Tours Web Page, payable only cash or Traveller Cheques and you can book everything in advance, so you don`t loose valuable time! The pick up is at our Hotel Door Step, to your convenience, except the Tortuga Island Tour, where the pick up is at the Holiday Inn, just 5 minutes walk away from our Hotel. Rates are subject to changes according to our Tour Partners!We have many more Tours to offer....see our Tours Web Page or our Reception Desk.


Have a nice vacation!